Job Description: Data Entry Clerk/Receptionist
Position: Office Administrator with Phone Support
Summary:
We are seeking a highly organized and detail-oriented Office Administrator with a strong understanding of business processes, who can efficiently manage various administrative tasks, including purchase orders, sales orders, accounts receivables, dropships, accounts payable, and more.
In addition to these responsibilities, the ideal candidate will also provide exceptional phone support, handling inquiries from clients, suppliers, and internal teams.
The candidate should have prior experience in office administration, possess the ability to quickly adapt to different software systems and emerging technologies, and excel in both written and verbal communication.
Responsibilities:
1.
Purchase Orders and Sales Orders:
- Process and manage purchase orders, ensuring accuracy and compliance with company policies.
- Oversee sales orders, monitor shipments, and facilitate order fulfillment processes.
2.
Accounts Receivables and Accounts Payable:
- Manage accounts receivables, including generating invoices, tracking payments, and resolving payment discrepancies.
- Process accounts payable, coordinating vendor invoices, and ensuring timely payments.
3.
Dropship Management:
- Coordinate dropship orders, liaising with suppliers to ensure smooth product deliveries.
4.
Phone Support:
- Provide excellent customer service through phone support, addressing inquiries, resolving issues, and offering product information.
- Assist internal teams with information and support as needed.
5.
Administrative Support:
- Offer general administrative support, including data entry, document management, and filing.
6.
Technology and Software Management:
- Quickly learn and navigate various software systems, efficiently using technology to manage tasks and provide support.
7.
Communication:
- Maintain clear and effective communication with internal teams, suppliers, and clients, both on the phone and through written correspondence.
8.
Process Improvement:
- Identify opportunities for process enhancement and contribute to the implementation of streamlined procedures.
9.
Reporting:
- Generate and maintain accurate reports related to orders, payments, and other administrative activities.
10.
Multitasking and Time Management:
- Prioritize and manage multiple tasks, meeting deadlines, and upholding a high level of attention to detail.
Requirements:
- Proven experience in office administration or a related role.
- Excellent grasp of business processes, including purchase orders, sales orders, accounts receivables, and accounts payable.
- Proficiency in using various software systems and a strong aptitude for quickly learning new technologies.
- Outstanding phone etiquette and customer service skills.
- Effective communication skills, both written and verbal.
- Highly organized with exceptional time management abilities.
- Strong analytical and problem-solving capabilities.
- Ability to work both independently and collaboratively.
- Flexibility and adaptability to accommodate changing priorities.
- Familiarity with accounting principles is advantageous.
This multifaceted Office Administrator role offers a unique opportunity to not only manage critical business processes but also provide valuable phone support to our stakeholders.
If you possess a history of delivering outstanding administrative assistance and excel in customer interactions, we encourage you to apply and become an integral part of our dynamic team.
Job Type: Full-time
Pay: $17.
00 - $21.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Microsoft Excel: 1 year (Required)
Work Location: In person