OUR COMPANY:
Join an organization that is making a tangible, real-world difference in the lives of children with autism and other neurodevelopmental disorders.
We empower each child on their unique and personal journeys with autism through Applied Behavior Analysis (ABA) therapy.
We believe that every child in need should have access to effective, affordable, and compassionate ABA services that help them live more independent and fulfilling lives.
We empower parents, connect families with well-trained and highly-qualified mental health professionals, and spread awareness about autism spectrum disorder (ASD) to strengthen our communities.
SCHEDULE:
Type: On-site (remote work unavailable)
Hours: Monday to Friday, 8:00 AM– 4:00 PM ET or 9:00 AM ET – 5:00 PM ET
Location: Hollywood, FL
RESPONSIBILITIES & TASKS:
Assist with training and hiring of new staff into a program.
Performs other duties as required.
Coordinate services, staffing, and other changes that impact client services.
Complete work with composure/tact.
Adherence to policies/procedures and according to all processes.
Facilitate conversations about necessity of consistent services/benefits of service utilization.
Assisting parents and providers with all needs/connecting them to other support if outside of staff’s ability to assist.
Ability to review and troubleshoot utilization reports to maintain consistency of care.
KEY SKILLS & BEHAVIORS:
Ability to handle multiple projects at one time and work with remote and in person team members efficiently
Ability to communicate effectively through oral and written skills and work cooperatively with a variety of individuals and groups
Strong decision-making skills
Must be able to work effectively with patients and families of all ages and cultural backgrounds
Ability to maintain customer service orientation and professionalism in all interactions
Adaptability to changing situations in a calm and professional manner
Ability to handle confidential information (HIPPA compliant)
Proven to thrive in administrative environments
Positive and encouraging in disposition
Ability to maintain organization standards in a high paced environment
Ability to navigate high stress conversations with tact / mitigate complaints / escalate to supervisor as needed
QUALIFICATIONS:
Minimum 2 years working in an office-based setting
Previous experience in an Case Management/Family Support related position preferred
Proficient in Microsoft Office (Outlook, Word, Excel, etc.
) and related computer software
Ability to communicate effectively
Spanish/English speaking
SALARY & BENEFITS:
Pay:
$40,000-$45,000 per year
Benefits:
401(k)
Health, dental, and vision insurance
Paid time off
Professional development assistance
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