Claims Supervisor

*Essential Functions & Responsibilities:* · Supervise, monitor and coach the claims staff in their daily responsibilities.
· Answers and resolves claims department questions and issues that arise during the claims staff daily activities.
· Assists in the training of new employees in the claims department.
· Assists in the ongoing training of established employees in the claims department.
· Ensure that the claims staff receives updated contract and claims processing information.
· Ensures that assigned claims runs to the appropriate claims staff are completed timely.
· Report to the Claims Manager any problem area requiring further attention.
· Participates with the Claims Manager in staff meetings with the claims department employees’ staff to provide ongoing feedback of overall performance.
· Assist the Claims manager in the interviewing, hiring and evaluation of new employees in the claims department.
· Assists the Claims manager in the creation of claims runs.
· Monitors the productivity and quality of the claims staff to ensure that departmental standards are being met.
· Maintains claims turnaround time at the expected department and industry standards.
· Assists in maintaining spreadsheets for the reporting of claims receipts, productivity, quality and analysis of overall department performance.
· Review system limitations and department limitations and propose alternative methods of resolution.
· Assists the claims manager in the creation of finance payment files for purposes of provider claims payment.
· Coordinates departmental priorities with the other claims department management team in order to achieve departmental goals.
· Liaison to other departments outside of the claims department · Special projects and other duties as assigned by senior management.
Job Type: Full-time Pay: From $75,000.
00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off Schedule: * 8 hour shift * Monday to Friday Work setting: * Hybrid work * Office Ability to Relocate: * Fort Lauderdale, FL 33316: Relocate before starting work (Required) Work Location: Hybrid remote in Fort Lauderdale, FL 33316