Dispensary Coordinator - Bilingual Creole

Work Location: 4300-4306 West Broward Blvd | Plantation, FL 33317 SUMMARY Dispensary Coordinator (DC) is responsible for the daily operation of the center’s dispensary.
DC shall ensure dispensaries follow all local, state, and federal regulations, company policy/procedures, as well as ensuring all licensing required from any other entity for everyday operations is current.
Serves as medical center’s Subject Matter Expert (SME) in all pharmacy/medications related questions and as such, responds to all patient related inquiries.
Fills all prescriptions submitted by prescribers.
QUALIFICATIONS/EDUCATION High School diploma, Certificate of Attendance, Certificate of Completion, GED, or equivalent is required.
Medical terminology knowledge preferred.
A minimum of two years' experience as a pharmacy technician, physician dispensary, or pharmacy care coordinator Proficiency in computer skills, including Microsoft Office Knowledge of pharmacy adjudication platforms Patient relations experience, especially with an elderly population Exceptional listening, interpersonal, verbal, and written communication skills Meticulous attention to detail in prescription processing and record-keeping Ability to work both independently and collaboratively in a fast-paced environment Strong organizational skills, self-motivation, and prioritization abilities CERTIFICATIONS/LICENSES Valid Registered Pharmacy Technician license in Florida ABILITIES/SKILLS Excellent communication skills.
Bilingual in English and Spanish, required SUPERVISORY RESPONSIBILITIES Excellent communication skills.
Bilingual in English and Spanish, required ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains inventory levels within budget.
Prepares all patient Vacation Supplies, Lost Medications and Prior Authorizations requests for prescriber approval.
Reviews pharmacy reports, identifies patients which have opportunities for BRAND to alternative BRAND conversion, duplication of therapy issues and high-cost medications opportunities.
Ensures prescribers are maximizing HMO’s formularies.
Submit all patient OTC orders as requested.
Processes all Durable Medical Equipment (DME) orders.
Resolves any patient related grievances and provides root cause analysis (RCA) to Dispensary Supervisor (DS).
PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.
FREQUENCY FACTOR TABLE FUNCTION FREQUENCY Walking and standing More than 75% Sitting Less than 25% Physical Hand and Finger Dexterity (office equip.
typewriter, computer) More than 75% Close vision the ability to adjust Focus (typewriter and/or computer) More than 50% Talking and Hearing 100% Lifting less than 10 pounds Frequently Lifting 10-30 pounds Seldom Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT Described below are typical work environment characteristics encountered while performing the essential functions of the position: Moderate to High noise level.
Clean, well-lit, comfortable climate.
Fast-Paced environment.
Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the position.