Business Analyst, Resiliency

The Global Resiliency Team fosters, encourages, and tracks maturation of our overall risk-based resiliency approach to agreed levels, defines the organizational resiliency focus as second line of defense to enable a consultative and independent approach to addressing the company’s resiliency needs, and fosters coordination and collaboration between key stakeholders in the overall resiliency framework.
We do this to prepare Chubb to face the dynamic and unpredictable forces stressing and stretching businesses including accelerated digitization, increased cyber threats, interconnectedness of the global economy, and heightened infectious disease and environmental risks.
As our Resilience Business Analyst, you will directly support the Resiliency team as it implements firmwide resiliency efforts.
Leveraging your organizational and analytical skills, detail orientation, and creative problem solving skills, you will lead small projects and recurring needs within the team.
You will act as a collaborative partner within our team and to our various global partners to assist in the development of solutions that can be leveraged at a firmwide level.
In this role, you will: Deliver ongoing, detailed business analysis, outlining problems, opportunities, and solutions Elicit, evaluate, specify, and validate the business needs of resiliency stakeholders Conduct interviews to gather requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods Support the input, extract, manipulate, and report of data in Excel, Access, SQL data stores and Excel, PowerPoint, and PowerBI reporting tools Analyze and manage data to better implement program goals and enable effective tracking and communications Utilize tools and technology to create initial iterations of concepts for presentations to leaders and clearly explain complex concepts Able to synthesize and distill complex technical subjects to non-technical stakeholders Create process models, specifications, diagrams, and charts to provide insights and direction to various stakeholders Manage small projects with appropriate milestone, risks, and issues tracking Further the understanding across the organization of Resiliency processes and practices Think beyond today You may also: Assist in the execution of the day-to-day project execution, tracking / monitoring of all resiliency projects and reporting.
Work closely with global partners and subject matter experts to assist and provide support in resolution of risks and issues that impact project goals and timelines Advise team members and stakeholders on resiliency reporting processes and tools Evangelize the purpose and the “why” for resiliency across Chubb Related degree or equivalent experience 2-5 years demonstrated experience supporting the implementation of complex enterprise-wide initiatives Demonstrated experience in analyzing processes and translating high level business requirements into detailed requirements and/or stories Excellent Microsoft 365 (Word, Excel, PowerPoint), Teams, Access skills Understanding of general technology infrastructure (network, cloud, servers, applications) Detail-oriented and capable of delivering a high level of accuracy Effective communication skills Analytical thinking and problem solving Enthusiastic, self-driven with ability to work independently with minimal supervision as well as on a team Ability to work in a dynamic blend of highly structured and unstructured environments Familiarity business-centered work breakdown techniques It's a plus if you are: Proficient with visualization tools (Qlik and PowerBI preferred) Proficient in data manipulation tools (R, QlikView, Python, Excel VBA) Proficient in SQL queries and related ETL tools (MS SQL, SSIS) Experienced with ServiceNow APM and CMDB What we Bring Dynamic Hybrid – flexible work arrangements Competitive offer packages which include a competitive base salary bonus and equity (for applicable roles) Employee stock purchase plan (15% discount) Comprehensive benefits that start day 1 Retirement savings plan (Chubb contributes up to 9% on your behalf) Investment in education program- Tuition reimbursement program Charitable gift matching programs Mentorship programs to help you grow your career Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.